• You'll be part of an energetic team that will play a key role in Samsara's growth and our customers' long-term success
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team
• Work with partners across the company to define training requirements, learning goals and user needs for both customers and partners
• Craft and build learning & credentialing experiences in different formats (online learning, audio, video, live training materials, etc.), working within the constraints of different templates and business requirements
• Leverage a wide range of tools (AI-based content authoring, multimedia) to develop content rapidly and iteratively
• Push yourself and the team to evolve and improve upon our processes, and to discover and test new instructional development models and tooling
• Solicit reviews from partners and SMEs, and review others' content and assessments for effectiveness
• Become an expert in our customers' & partners' needs, keep up with changes in product & process, and maintain content at frequent intervals
• Design and write engaging and effective assessments (self-assessments, credentials, certification questions)
• Collaborate closely with the rest of the Education team as well as other stakeholders to shape content for live training and events

Champion, role model, and embed Samsara's values and operating principles as we scale globally and across new offices

• Samsara's Customer & Partner Education is looking for a creative Instructional Designer

You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster

• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams
• Knowledge of Instructional Design standard methodologies and a proven ability to craft learning content that is effective and engaging
• Ability to communicate abstract or technical information to both technical and non-technical audiences (visually and in writing)
• Ability to identify the best learning delivery formats (e.g., online learning, assessments, audio-based lessons) for a specific set of objectives
• Collaboration skills and teamwork
• Attention to design aesthetics and visual detail
• 3-5 years learning design or instructional design experience in a software/Saas setting

Certification build experience

Knowledge of legacy and emerging content development tools such as: Articulate, Camtasia, Miro, Figma, Adobe Suite, Zoom, Clueso, Parta.io, etc

• The range of annual base salary for full-time employees for this position is below

Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience $74,375—$100,000 USD

• Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more

Take a look at our Benefits site to learn more