• In this role, you will build and maintain relationships with our clients and provide ongoing day-to-day account support, recommending cost-saving solutions and managing processes to optimize the productivity of their fleet
• You will also contribute to the client’s ability to achieve their company goals, as well as to Element Fleet’s attainment of account retention and growth objectives
• What You’ll Do Work with clients and internal cross-functional teams to develop the account strategy that best suits the clients’ needs and goals
• Executes and prioritizes day-to-day requests and activities, complex or routine, in accordance with the client’s policies, procedures and priorities
• Creates Action Plan (as necessary) for continual follow-through on tactical activities; establishes a regular rhythm with the client to report on progress
• Applies knowledge and understanding of assigned client business and fleet requirements - including the programs they subscribe to, pricing structure, policy and parameters, inventory makeup, billing structure, ordering profiles etc
• Uses discretion and independent judgment advising clients and works with clients to recognize need and recommend solutions
• Takes ownership of client issues and applies critical thinking and problem-solving abilities
• Customer data analysis and/or reporting Leverages subject matter experts to quickly and efficiently resolve inquiries Client Relationship Management – builds and sustains professional working relationships with client contacts in assigned portfolio
• Proactively seeks to understand and assess client goals and objectives, recognize needs, and recommend solutions and cost savings ideas (including products and services overviews)
• May participate in client visits and/or travel to client’s location to support business needs
• Element Fleet Management also uses AI-assisted tools to help screen and assess applications

These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience

• Basic Qualifications BS or BA in business or related field is required
• Equivalent relevant experience will be considered in lieu of a degree

Ability to build and maintain productive working relationships based on mutual trust at all levels in the organization

Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment What’s in it for You

• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness

Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended