• The Principal Engineer, Service Innovation will play an essential role in supporting the Service and R&D teams
• This position involves establishing collaboration between R&D, Service Innovation and other multi-functional product development teams to improve the performance and reliability of the robotic medical platforms
• You will be developing innovative solutions that address Design for Serviceability, optimizing mechanisms, and supporting the Service business
• This is a great opportunity for a self-motivated individual who thrives in a fast-paced environment passionate about delivering outstanding support and improving patient care
• Incorporate the Design for Serviceability concepts in the product design process
• Contribute to the vision of the Service business by providing inputs to the Service product roadmap
• Formulates new solutions by integral, original thinking and adds new service innovation concepts/elements to combine abstract ideas at a high conceptual level to generate new types of solutions
• Participate in new technology projects, investigate the implication on the Service processes, identify business impact, address the respective Service requirements
• Assess the design of the new products Serviceability based upon the defined Service requirements
• Identify how to realize Serviceability and Reliability targets on both products and components levels
• Propose new designs with R&D, add new Service innovation concepts/elements by combining abstract ideas at a high conceptual level to generate new types of solutions
• Represent the Service organization in the product development process
• Act as single point of contact for the Service-related work
• Act as the linking point of collaboration between R&D, manufacturing and Service teams to address the Service requirements in the product creation process
• Develop a Service project plan for the assigned product, align with the team members on the realization of all Service activities within the defined timing and resources
• Support developing the test cases for the verification and validation of the Service functionalities
• Advice on the execution of those tests
• Define the required spare parts for the specific product and the Service documentation to enable the Service activities in the field
• Define the requirements of the technical training courses of the products and review the training content

Introduce the new releases to the Service organizations in the key markets to enabling selling and performing Service on the applicable product against targets

• Bachelor’s degree with 10 years or Master’s degree with 5 years of related experience
• Typically requires an engineering related degree (e.g. Mechanical, electrical or Biomedical)
• Experienced with working in a development environment, understanding of the product creation processes and the basic technical principle of applicable systems/components
• Experience leading multi-functional management meetings and management updates
• Standout colleague with good interpersonal skills and ability to influence others
• Proven partnership qualities and experience working collaboratively with different team members from all levels and functions in the organization
• Experience in DFX, designing for Serviceability, lean methodologies
• R&D experience, SW affinity/experience if not the major specialization

Project management skills and experience (planning, monitoring, execution, etc.)

Medical dental vision life insurance short- and long-term disability business accident insurance group legal insurance consolidated retirement plan (pension) savings plan (401(k))

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
• Caregiver Leave – 10 days
• Volunteer Leave – 4 days

Military Spouse Time-Off – 80 hours