• In the pivotal role of a Retail Product Advisor, you are a crucial asset to our team, responsible for embodying our brand essence and making it resonate with our customers
• Your main duty involves engaging with customers, fostering connections, and providing exceptional customer service that nurtures brand devotion
• Your proficiency in product knowledge enables you to educate, inform, inspire, and assist customers in curating their wardrobes
• By collaborating with your leadership team, you will strive to deliver a top-tier customer experience utilizing a comprehensive omni-channel strategy
• Consistently demonstrate respect towards all customers and team members to contribute to a positive workplace setting
• Build customer allegiance by educating clients on how they can benefit from participating in our loyalty schemes
• Connect with customers and employ suggestive selling methods to drive revenue and provide exceptional service
• Improve customer experience through the seamless integration of omnichannel features
• Be responsible for personal objectives that align with and enhance the store's overall goals and results
• Provide help where needed, whether it be on the sales floor, in the fitting rooms, at the cash register, or in the back of the store
• Maintain a clean, tidy, and well-organized work center for increased productivity
• Manage all customer interactions and possible return challenges with a courteous and professional approach

Execute operational activities with a focus on efficiency and effectiveness

• Proficient in communication skills, capable of engaging with customers and team members to achieve objectives
• Focusing on delivering exceptional customer service, whether on the sales floor or through remote assistance, to enhance customer satisfaction
• Devoted to the world of retail and perform well in a rapid-paced environment
• A continuous learner and critical thinker who thrives on finding solutions, appreciates feedback, and responds effectively when action is needed
• Proficient in the use of technology within a retail environment

Competent in moving around the sales floor, stockroom, and office space, with the strength to lift up to 30 pounds

Ready to be flexible with scheduling to fulfill the business's requirements, including working during holidays, evenings, overnights, and weekends

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees
• One of the most competitive Paid Time Off plans in the industry
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay
• Employee stock purchase plan

Medical, dental, vision and life insurance