• The HR Experience Specialist will be responsible for providing hands‑on support throughout the entire employee lifecycle, ensuring that Deel's employees have a smooth, efficient, and positive experience across all HR processes
• From onboarding to offboarding, you’ll work closely with global teams to address employee queries, assist with HR administration, and help implement HR initiatives that enhance employee satisfaction and engagement
• Your role will ensure that employees feel supported, informed, and engaged as they navigate Deel's systems and processes
• Ensuring and maintaining compliance and HR operations in their assigned country in accordance with relevant employment laws and regulations and operational rules and RACI
• Managing leave requests and processing administrative tasks for Employee of Records (EORs), such as applications, HR letters, and enrollments
• Auditing, maintaining, and updating internal and external HR‑related knowledge in collaboration with stakeholders
• Providing support to EORs and clients for HR‑related questions or concerns through all available communication channels
• Managing standard onboarding and offboarding processes for EORs
• Collaborating on HR project management, specifically for mass onboarding and offboarding initiatives
• Responsible for ensuring the quality of the HR operations in the assigned countries

Being the subject matter expert for the country's operational quality and knowledge

• Other ad‑hoc duties as required by the HR Experience department, including participation in projects and initiatives as needed
• 5‑8 years of HR Operations experience managing the full employee lifecycle (onboarding to termination) in a fast‑paced environment
• Fluency in English and French (written and spoken)
• Excellent communication skills and strong customer orientation
• Located in the EMEA region, and knowledge of labor law and employment regulations in France are a must
• Additional experience supporting HR Operations in Belgium and Netherlands will be considered a competitive advantage
• HR qualifications or certifications are a valuable asset
• Experience working in start‑up environments is highly valued
• Strong analytical skills: identify, scope and resolve complex and sensitive HR issues

Data driven: you challenge the status quo and strive to improve response times and employee experience