• Members serving in less than full-time roles may serve more hours per day & fewer days per week as arranged with their host site & their needs
• Full Time members are expected to serve 7.5 – 8 hours per day 5 days per week to ensure completion of their service term
• Service Hours: Monday – Saturday, hours varying between 8:00 am – 8:00 pm
• Average hours per week: 19 – 20 hours per week / 5 hour daily for 48 weeks
• Total Expected Hours: 900 hours of service
• In addition, AmeriCorps members will attend local events to promote the Digital Navigation program
• Loveland Public Library provides access to information to community members through lending physical and digital materials, educational programming, and access to informational services and resources

Digital Navigators will meet community members 1 on 1 for appointments or drop-ins at assigned sites to teach digital literacy skills, facilitate digital skills practice, or teach online learning skills; members may complete appointments virtually upon arrangement with Program and Site Staff

• During service, Digital Navigators will assess community members on their digital skills by 1) observation of digital skills task completion, 2) assessments or skills inventories, 3) in conversation about learner’s digital skills goal
• Members will accurately complete data collection paperwork for the program the day of an interaction with a learner OR log interactions daily either digitally or physically to complete paperwork at the end of the service week

Members answer questions about the program by phone/email/outreach events to inform the community about the importance of digital skills and will perform other digital literacy related tasks or attend Outreach events as assigned by Program Staff or Site Supervisor – members may be assigned tasks that align with their skillset or scheduling availability

• Throughout the service year, members will support their learners’ digital skill goals
• Support learners by appointment or during drop-ins to teach digital skills, facilitate digital skills practice, or teach online learning skills
• Maintain appointment notes including duration of interaction, learner’s needs, service or help that was provided, and outcomes of the service to report to the program
• Assess learner ability & needs through observation of digital skills task completion, assessment or skills inventory, or talking about the learner’s digital skills goal
• Maintain consistent & professional verbal & written communication with other members, Site Supervisors, Program Staff, or learners including scheduling & rescheduling learner appointments by phone or email
• Refer learners to library and/or external organizations for support outside basic digital skills such as job search or resume, library databases, and benefits websites
• Attend a monthly training day organized by Program Staff for member development
• Attend assigned Outreach events to inform the community about program services
• Members will have additional functions based on their site placement, such as Creative/Makerspace Technology, Outreach, Marketing Support, Instruction Creation, Scheduling/Phone Support, Bilingual – Spanish, or Pulse Member
• Members will receive monthly training throughout their term that will cover topics such as resume building, time management, staying safe online, & how to teach adults
• Members may participate in optional Creative Technology Training such as 3D printing, 2D/3D digitizing, Adobe Suite Basics, & CNC/Laser Engraving use/troubleshooting/maintenance
• Service occurs primarily indoors with some occasional outdoor service during Outreach events
• Regularly scheduled service occurs inside the host site building unless member has pre-arranged for Remote Service

Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s service style, and host site’s specific needs

• One to two weeks of Member Orientation including session topics on Digital Navigation, Introduction to AmeriCorps, & Introduction to Libraries
• People with a desire to serve their local community
• Those who have comfort with using or learning how to use technology
• Strong working knowledge & usability of Windows PCs, Android or iOS mobile devices, internet browsers, & email
• Someone with patience, willing to learn different ways to teach folks how to use technology, or learn along with someone
• People wanting to explore the possibilities of public service and technology support
• Ability to keep organized & keep accurate notes
• Ability to function in both high stress & low stress environments
• AmeriCorps Required Qualifications
• At least 17 years old at start of service
• Must be a high school graduate, GED recipient, or working toward attaining a high school diploma or GED during the term of service
• Members must obtain either a diploma or GED before using an education award
• Be a citizen, national, or lawful permanent resident of the United States
• Able to pass a National Service Criminal History Check (state, FBI, and National Sex Offender Public Website checks) per 45 CFR 2540.202
• Reliable vehicle, car insurance & driver’s license
• A driving record may be obtained
• You have up to seven years to use it, which gives flexibility to plan for what’s next

A driving record, criminal history and NHCSC check will be obtained pre-service

• Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs

In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave

• Half Time AmeriCorps members will receive a bi-weekly living allowance of $458.33 biweekly/$916.66 monthly
• Half Time members are also eligible for an Education Award which can be used to pay back student loans or to further your education in the amount of $3,697.50
• Members receive professional development and training related to their service
• Up to 20% of regular scheduled service may be served remotely provided that members follow all remote service policies & procedures
• All members may be eligible for Federal program assistance (SNAP, Medicaid, etc.)
• All members may be eligible for Member Assistance Program (MAP)- mental health, life skills, financial, concierge resources
• All members may qualify for student loan forbearance (postponing the payment of loans) while in service
• Alumni benefits include priority hiring with organizations that are part of Employers of National Service and the Public Service Loan Forgiveness Program to eliminate educational debt
• All members who successfully complete their term of service are eligible to keep their service laptop
• All members in service may be eligible to utilize a hotspot for both personal and service use during their service year
• An AmeriCorps Living Allowance is not a wage, salary, or hourly pay
• At the successful completion of your service term, you will earn a Segal AmeriCorps Education Award
• This award can be used in many ways to further your learning or reduce financial burdens related to education
• Common uses include paying tuition at eligible colleges, universities, and technical schools, or repaying qualified student loans

There are also creative options you might not have considered: the award can be applied to approved study abroad programs, vocational training, or certification courses (such as EMT, wilderness first responder, or teaching credentials)