• You will be responsible for supervising our Pet Care Specialists and overseeing the shift
• You also will be working directly with our customers and their pets at the front desk; answering phones, checking in / out guests, and more
• This is a part time position scheduled between 25-35 hours a week
• While the majority of your duties are more office based, approximately 25% of your day is directly interacting with pets of all shapes and sizes
• Greeting our clients in a warm and friendly manner; you are the first impression of our company
• Checking in and out pet guests
• Answering phones and providing a warm and inviting experience
• Working with Clients to book customized stays that reflect their pets’ unique personality and lifestyle
• Providing facility tours
• Guiding clients through and promoting our unique services
• Overseeing the Pet Care Specialists and assisting in daily pet activities as needed
• Assist in feeding and administration of medications
• Assisting in general housekeeping procedures
• And other duties as assigned
• In general, you have a set schedule of 2 morning shifts and 2 afternoon shifts Monday – Friday and 1 weekend day
• Schedules do vary based upon time of year, time off requests, and holiday weeks
• Morning shifts start at 7:15 am and end between 12:30 – 2:00 pm
• Afternoon shifts start between 1:30 - 3:30 pm and go until 7:30 pm or done which can be as late as 8:30 – 9:00 pm (based upon time of year)
• Afternoon shifts start between 4:00 - 5:30 pm and go until 7:30 pm or done which can be as late as 8:30 – 9:00 pm (based upon time of year)
• Night shift

Day Shift (Required)

• To succeed in this position, team work and a hands-on attitude are a must
• Our ideal candidate is passionate about pet care and knows- or is willing to learn- pet behavior
• In this fast-paced position the ability to prioritize and switch between multiple tasks, problem solve, and communicate clearly are critical
• Basic computer skills
• The ability to control the movements of pets of all sizes; from 2 to 200 lbs
• The ability to set priorities and juggle multiple tasks
• Active listening and clear concise communication skills
• Critical thinking and the ability to problem solve
• 2 years
• Ingleside, IL 60041: Reliably commute or planning to relocate before starting work (Required)
• General Work Experience: 3 years (Required)

Night Shift (Required)

Holiday hours are shared between all Assistant Managers regardless of normal day off $16.00 - $18.00 per hour + tips Weekend availability