• Contribute to the development, validation and documentation of best practice solution configurations in accordance with the quarterly release cadence
• Build and maintain best-practice configurations within Intapp products following established patterns and design principles
• Collaborate with Product Teams to understand how to optimally leverage new product features and prepare structured feedback for enhancement requests
• Prepare demonstrations, documentation, and internal training content to ensure client-facing teams are ready to provide the best possible solution and experience to clients
• Provide tactical support such as answering configuration questions, preparing demo environments and gathering structured feedback from client-facing teams
• Maintain awareness of industry trends, competitive solutions, and product capabilities, and synthesize findings for use in solution development
• Participate in discovery sessions, internal or client-facing, as a supporting contributor

Perform research for future roadmap planning and validation

• Bachelor's degree or equivalent work experience
• 2-4 years of relevant experience in a services, pre-sales, client success or similar technical, client facing role at an enterprise software company
• Hands-on configuration of DealCloud, Salesforce, MS Dynamics or an equivalent platform
• Ability to interpret business needs and translate them into solution requirements
• Technically adept; able to learn how to configure Intapp applications through hands-on practice
• Strong attention to detail, with the ability to follow established patterns and processes
• High energy, collaborative, and eager to learn from senior team members
• Demonstrated professionalism, adaptability, and the ability to work both independently and as part of a team environment
• Comfortable presenting in team settings with strong written and verbal communication skills

Experience with AI prompt engineering and/or agentic workflow builders is a distinct advantage

• Reimbursement for training and continuing education
• Complimentary lunches
• Fully stocked kitchens
• Comprehensive wellness and flexible time off programs
• Family-formation benefits
• Paid volunteer time off

Donation matching program