The purpose of the Sales Associate is to assist the Owner and General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale
- The Sales Associate also assists with retaining and providing unmated customer service to current members
- Execute sales process of lead generation, follow up, and close
- Learn to use and navigate the Club Ready POS system
- Conduct tours of the facility while establishing a relationship and targeting individual's goals and needs
- Maintain acceptable level of personal sales production
- Present available services to current or prospective members
- Memorize all pricing and membership options
- Process accurate credit card transactions
- Input inventory for retail clothing and other items
- Attend and complete all relative training programs
- Take pictures for social media platforms
- Regular cleaning and disinfecting of the retail area, studio, and restrooms
- Follow up & follow through activities with prospective clients
Other duties as assigned