We are looking for a hybrid talent: a leading-edge learning designer who thinks like a product engineer. As a learning architect, you will not just "create content"—you will build the systems, platforms, and tech-forward solutions that deliver Stripe’s development philosophy to every employee in the flow of work.
You will sit at the intersection of our People Development and our Enablement & Ops teams, acting as the bridge that transforms high-touch, human-led programs into scalable, AI-enabled learning ecosystems. You are a "builder of builders," creating the tools and standards that allow our entire team to deliver exceptional, high-standard learning at scale. This role requires a blend of pedagogical expertise, creative design, and a deep understanding of how to leverage AI to scale internal development philosophies across a fast-moving, global organization.
- What you’ll do
- Strategic partnership & program transformation
Consultative architecting: Act as a high-touch partner to People Development DRIs (e.g., Manager & Leadership Development, Team Effectiveness), helping them evolve high-touch, facilitated curricula into scalable digital learning ecosystems that meet Stripes in the flow of work.
- Modernization audit: Lead a review of Stripe’s existing development content to identify opportunities where technology and AI can broaden the reach and impact of flagship programs without losing their signature rigor.
- Stakeholder synthesis: Act as a "Product Manager" for learning, synthesizing diverse inputs from PD experts into a cohesive technical roadmap that aligns with Stripe’s talent & development strategy.
- Systems architecture & AI innovation
- AI-driven coaching: Lead the immediate architecture and deployment of AI-driven interfaces that provide context-aware leadership advice and skill-building grounded in Stripe’s unique operating principles and talent philosophy.
- Infrastructure optimization: Partner with the Ops & Enablement team to build the data "pipes" and knowledge structures that allow our internal content to be surfaced dynamically and reliably.
- Builder of builders: Create standardized templates, AI prompt libraries, and digital components that empower the broader People Development, Enablement and Operations team to maintain a high bar for craft and beauty independently.
- Experience architecture & UI/UX design
- Functional craft: Transform complex leadership philosophies into bite-sized, scannable, and interactive digital interfaces that reduce cognitive load and prioritize functional beauty.
- In-platform enablement: Design and optimize learning assets for Stripe’s specific ecosystem (Confluence, Slack, and G-Suite), ensuring high utility mid-workflow.
- Prototyping & user testing: Build interactive prototypes to test how Stripes engage with new tools, using rapid feedback loops to refine functionality before full-scale deployment.
- Who you are
- We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
- 7-10+ years of experience in instructional design or learning engineering.
- A portfolio of "functional beauty": You can demonstrate projects where you’ve transformed "walls of text" into intuitive, beautiful, and highly functional digital experiences.
- AI native: You move beyond simple prompting to think about how AI can be architected into the learning journey to leverage scale and improve content.
- Collaborative translator: You have a proven track record of partnering with high-level subject matter experts (leadership coaches, program managers, etc.) to productize their expertise into scalable, high-standard digital formats.
- Product-led mindset: You think in terms of "user friction" and "interaction models" over "curriculum."
- Visual design expertise: Mastery of design tools (e.g., Figma) and an obsessive eye for detail in layout, scale, craft and beauty.
- Thoughtfully fast: You are someone who knows when and what to move fast on and when to be deliberate, balancing a sense of urgency and focus alongside ruthless prioritization.
- Experience in a high-growth, rapidly evolving tech environment.
- Experience in digital product design.
- Proven ability to navigate ambiguity and act as an internal consultant for complex organizational initiatives.
- Familiarity with the technical constraints and opportunities within tools like Confluence, Slack, and modern LMS/LXP platforms.