• This is a globally remote opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products
• The successful candidate will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical

They will investigate issues reported by customers, work to resolve complex customer problems related to Canonical's portfolio of products, own results ensuring high customer satisfaction through SLAs, engage directly with customers via phone/ticketing/remote sessions, participate in weekend working rotations