• This role owns carrier management, shipping strategy, trade compliance, warehouse operations, and the design of logistics strategies for entering new markets and countries
• They are responsible for ensuring all domestic and international transportation including hazmat, air, ground, and ocean operates efficiently, cost-effectively, and in full compliance with global trade and local regulatory requirements
• While order fulfillment execution resides under the Senior Director of Manufacturing & Distribution, this role drives the end-to-end logistics network performance, system governance (WMS), and market expansion readiness
• The ideal candidate brings deep experience in multi-channel logistics, international trade, and regulatory compliance, with exposure to subscription-based fulfillment models and global scaling
• Logistics Leadership DTC, Wholesale, and Marketplace
• Lead all logistics and transportation functions across DTC, B2B, and marketplace channels
• Manage and negotiate carrier relationships across parcel, LTL, FTL, air, ocean, and international freight
• Define and monitor delivery SLAs, ensuring on-time and compliant performance across channels and geographies
• Oversee hazardous materials (hazmat) transportation compliance for air, ground, and ocean shipments
• Partner cross-functionally with Manufacturing, Planning, and Distribution to align logistics planning with operational needs
• Develop and execute logistics strategies for entering new markets and countries, ensuring compliance with local transportation, customs, and regulatory requirements
• Warehouse Operations & Systems Ownership
• Oversee all warehouse functions including receiving, putaway, inventory control, staging, reconciliation, shipping, and returns processing
• Own and administer the Warehouse Management System (WMS) and other tools used to support warehouse and logistics operations
• Lead continuous improvement to optimize inventory accuracy, productivity, throughput, and space utilization
• Ensure compliance with safety, quality, and regulatory standards in warehouse operations
• Collaborate closely with Manufacturing, Planning, and QA to maintain smooth material flow to and from production
• International Freight, Trade Compliance & Market Expansion
• Oversee all import/export operations and ensure compliance with global trade laws, documentation standards, and customs regulations
• Serve as the primary liaison with customs brokers, freight forwarders, and regulatory agencies
• Manage duties, tariffs, and landed cost forecasting; identify and implement trade cost recovery opportunities (e
• Develop logistics and regulatory strategies for market entry and expansion, including understanding local shipping laws, carrier requirements, labeling mandates, and import/export controls
• Ensure all logistics and shipping practices meet applicable international, federal, and local laws for each market
• Logistics Performance & Cost Optimization
• Define and manage logistics KPIs: on-time delivery, freight cost per unit, carrier performance, and landed cost metrics
• Lead carrier bid cycles, quarterly performance reviews, and freight audit processes
• Implement logistics cost optimization strategies to improve cost-to-serve while maintaining high service levels
• Partner with Finance on freight accruals, budgeting, and cost variance analysis
• Systems, Analytics & Continuous Improvement
• Ensure robust use of WMS/TMS and accurate data flow between warehouse systems and ERP (NetSuite)
• Lead analytics and reporting for logistics performance, cost trends, and operational efficiency
• Identify and implement automation and digital solutions to enhance visibility and control across the logistics network
• Lead warehouse and logistics management teams; foster a culture of safety, accountability, and operational excellence
• Collaborate cross-functionally with Supply Chain Planning, Manufacturing, Distribution, Quality, and Customer Experience teams

Develop and mentor team members through training, clear performance metrics, and succession planning

• Proven success managing multi-channel logistics including DTC, wholesale, and marketplace
• Strong understanding of domestic and international transportation, hazmat compliance, and trade regulations
• Demonstrated expertise in market expansion logistics, including compliance with local shipping laws, carrier standards, and trade requirements
• Strong leadership, collaboration, and cross-functional communication skills
• Background in consumer goods, beauty, or eCommerce industries
• Experience with customs programs like CTPAT, USMCA, and Section 321
• Proven track record of identifying and executing cost-saving logistics initiatives

Ability to lead cross-functional projects and manage multiple stakeholders

10+ years of experience in logistics, transportation, and warehousing, ideally within manufacturing, consumer goods, or subscription-based businesses

• Competitive base compensation
• Bonus program
• Referral bonus
• Paid Time Off and Wellness Time Off
• Paid Parental Leave
• 401k with Company Match through Fidelity
• Medical, Dental, and Vision Benefits
• Company provided Life Insurance, Short-term & Long-term Disability
• Flexible Spending Accounts, as well as Dependent Care Flexible Spending Accounts
• Annual Education Stipend
• Complimentary Scentbird Membership
• Discounts on Owned Brands
• Monthly virtual team building/educational activities

A fun, creative and energetic work environment