• Atlassian Solution Consultants are experts in Atlassian products, practices, and solutions, delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian
• Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
• Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
• Identify and promote opportunities for service and product expansion within a client’s organization
• Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
• Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
• Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers

Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

• 4-6 years of experience within SaaS companies
• 2+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
• Demonstrated expertise in Teamwork Foundations, including
• Experience driving effective team communication and project management with collaboration tools using foundational tools in Atlassian’s Teamwork Collection – Jira, Confluence, Loom, and Rovo
• Experience with popular best-in-breed products in the Teamwork / Collaboration space and Atlassian ecosystem that support enterprise-wide collaboration
• Proven ability to implement and optimize teamwork methodologies and tools that align with organizational goals, and enhance team productivity and cohesion
• Demonstrated capacity for writing goals, identifying strategies and uncovering metrics within complex organizations
• You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication
• Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices

Experienced working with large customers in a consulting or technical expert capacity

Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams